Terms and Conditions Last Updated: 31 March 2026
Welcome to Helptrack (“we”, “our”, “us”). By accessing or using helptrack.co.za (“the Website”), you agree to the following Terms and Conditions. If you do not agree, please do not use the Website.
1. About Helptrack
Helptrack is an independent vehicle tracking comparison platform operating in South Africa.
We provide:
- Information about vehicle tracking services
- Comparisons between providers
- Quote request submission services
Helptrack is not a vehicle tracking installation company and does not directly provide tracking services.
Any agreement entered into for tracking services is between you and the chosen provider.
2. Use of the Website
By using this Website, you confirm that:
- You are at least 18 years old
- The information you provide is accurate and truthful
- You will not misuse or attempt to disrupt the Website
We reserve the right to restrict or terminate access if misuse is detected.
3. Quotes and Provider Information
Helptrack may display:
- Estimated pricing
- Package descriptions
- Feature comparisons
We do not guarantee:
- Final pricing
- Installation availability
- Provider approval
Final pricing, contracts and services are determined solely by the tracking provider.
4. Lead Submission & Consent
By submitting your details through our forms, you:
- Consent to your information being shared with selected vehicle tracking providers
- Agree to be contacted by phone, email or SMS
- Confirm that you are requesting a quote voluntarily
Helptrack is not responsible for communication or agreements made between you and the provider.
5. Limitation of Liability
Helptrack shall not be liable for:
- Any loss arising from vehicle theft
- Service interruptions
- Installation delays
- Provider disputes
- Errors in pricing information
All services are provided by third-party companies at your own discretion.
6. Accuracy of Information
While we aim to keep information accurate and up to date, Helptrack does not guarantee the completeness or reliability of provider information.
Providers may update pricing, packages or terms without notice.
7. Intellectual Property
All content on this Website, including:
- Text
- Logos
- Design
- Layout
- Branding
is the property of Helptrack unless otherwise stated.
Unauthorized copying or reproduction is prohibited.
8. Privacy & Data Protection (POPIA)
Helptrack complies with the Protection of Personal Information Act (POPIA) of South Africa.
We collect personal information solely for:
- Processing quote requests
- Sharing with relevant tracking providers
- Improving our services
For more details, please refer to our Privacy Policy.
9. Third-Party Links
The Website may contain links to external provider websites.
Helptrack is not responsible for:
- External content
- Third-party privacy practices
- Provider website policies
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time.
Continued use of the Website after updates constitutes acceptance of the revised terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the jurisdiction of South African courts.
12. Contact Information
If you have questions regarding these Terms and Conditions, please contact:
Email: support@helptrack.co.za
Website: helptrack.co.za